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Policies

Shipping & Handling Policy
Most Items will ship within 3 to 7 business days.

Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. 

We ship using Fed-Ex and UPS standard ground shipping. 

We cannot ship to a P.O. Box. Please provied a complete street address to avoid delays in shipping.

In an effort to increase customer satisfaction, we want to let you know that orders containing multiple items may be filled and shipped from multiple warehouses. 

Washington State Residents to pay 9.5% sales tax.

Return Policy
You may return any item you are dissatisfied with within 10 days of purchase, for a full refund, minus shipping.

We would prefer that you come visit us again as a happy customer, knowing that if your not satisfied with whatever you purchase from us, that you can return it and get your money back.

Please contact us for information on returning a product prior to doing so.

Backorder Policy
Our purchasing department is second to none in the industry.

Our systems control back orders and keep them to a minimum for your convenience.

Customer satisfaction is our primary goal.

If an item you purchased is backordered, we will contact you with further instructions.

Damaged Goods Policy
Please contact us so we can initiate pick up and replacement of the damaged item.

Damaged items to be reported within 3 business days.

Warranty
We are so confident in the integrity of our products that we offer a limited lifetime warranty for every product we sell.

Our products are warranted to be free from defects in materials and workmanship for the life of the product when the product is used for the purpose intended, and does not apply to damages caused by typical wear and tear, unreasonable use, or neglect.

We appreciate your business and hope that you'll make PartyPicnic.com your online Picnic Store.

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